FREQUENTLY ASKED QUESTIONS
Any further questions? If you have any other questions that are not answered on this website then please be sure to ask us directly. Please email your query to email@example.com and we’ll get back to you ASAP
Q: WHEN IS THE SHOW TAKING PLACE?
A: The show will take place across three days in November from Friday 10 November 2017 to Sunday 12 November 2017
Q: WHAT ARE THE SHOW OPENING TIMES?
A: The opening times are as follows:
Friday 10 November 2017: 10.00am – 6.30pm
Saturday 11 November 2017: 9.00am – 6.30pm
Sunday 12 November 2017: 9.00am – 5.30pm
Q: HOW MUCH ARE TICKETS TO THE SHOW?
A: Please be aware there is a range of ticket packages available including different prices for advance tickets and on the door tickets. To save time and money we would recommend booking your tickets in advance to see the all the ticket packages available please click here.
Q: WHAT IS THE TICKET HOTLINE?
A: UK Visitors please call: 0871 230 1088
Calls to this number cost 13p per minute plus network extras
Group bookings call: 0844 412 4650
International visitors +44 (0) 1142 249 774
For any questions on queries on your order you can click here to speak to one of the live chat team!
Q: CAN I BUY TICKETS ON THE DOOR?
A: Yes, tickets are available to be purchased on the door, however, to save you time and money buying in advance is altogether more convenient and offers better prices.
To book your advance tickets click here.
Q: HOW MUCH IS PARKING?
A: Parking your motorbike at the NEC is free and the car parking charge is currently £12.00 per car (click here to see The NEC's parking information). This is a charge levied by the venue (The NEC) and not by the show. Lancaster Insurance Classic Motor Show, with Discovery, (Clarion Events Ltd) does not receive a single penny of the NEC’s parking charge. There are shuttle buses running from the NEC car parks to the halls. For more information on Car Parking, please click here.
Car Parking Tips
- Some visitors prefer to park at, or close to, a local train station (one that runs through Birmingham International of course) and do the last stint by train.
- Some local/regional stations will have free car parks, some will be a bit cheaper than the NEC, some will have on-road parking close by. The added benefit of approaching like this should mean less chance of getting caught in any traffic congestion around the site or on the surrounding M42/M6 at peak times (i.e. when everyone's arriving/leaving). You'll have to check with the regional stations/routes.
- Or – some people prefer to park at Birmingham International Station (1300 spaces with a covered walk through to NEC Halls), usually saving a couple of pounds, but you'll need to get there early.
- Or - car share - there's bound to be someone else close to where you are coming to the show. Check with car clubs, local forums, message boards etc.
Q: WHERE CAN I EAT?
A: There are food outlets all around the halls offering everything from sandwiches to full 3-course meals. Of course, prices vary accordingly.
A common visitor complaint is that there's nowhere to sit and eat packed lunches in the halls. This is a tricky one because, as much as we would like to, if we were to provide everyone a seat in the halls, there wouldn’t be room for any cars!
What people tend to forget is that, just outside all the halls on the Piazza, there is lots of freely available seating to use. There's no problem leaving the halls (you'll get your hand stamped on exit allowing you back in) to eat your lunch!
Q: CAN I BRING MY DOG?
A: There is a strict no dog policy at the NEC. This is excused for police and assistance dogs. For general info on everything else to do with what’s on/where to stay etc in Birmingham, click here!
Q: CAN I BOOK TICKETS FOR MY CARER?
A: If you have a disability that restricts your ability to attend the Show on your own to the extent where a helper is needed, then a carer is admitted free of charge. If you book over the telephone on the ticket hotline (0871 230 1088) then you can book both the assisted access visitor's ticket (at standard ticket price) and also your free carer's ticket and opt to have them posted out or emailed to print at home. Simply tell the ticket agent that you wish to book an assisted access and carer ticket(s) and then you will need to bring proof of your disability with you to the show. If you choose to book online, there is no option to book a carer's ticket at the same time as this system would not work online. In this instance, if you book your disabled ticket (as per standard ticket price) then you can collect a free admission ticket for your carer when you arrive at the NEC on the door.