If you have any other queries that are not answered below, or in the specific pages across the website, you can send your query to info@necclassicmotorshow.com.

Please note the below FAQs are subject to change.

General Questions

Q: When is the show?
A: The show runs for three days from Friday to Sunday November. The 2021 show dates will be 12-14 November.

Q: What are the show opening times?
A: Friday 9.00am – 6.00pm
    Saturday 8.30am – 7.30pm
    Sunday 9.00am – 5.00pm

Q: What are the dates of next year's event?
A: The dates for the Classic Motor Show 2022 will be released later in the year.

Q: Can children come to the show? 
A: Yes. The show is an event for all the family and welcomes all ages. All visitors must have a ticket. Children over 5 must purchase a ticket. Children under 5 can enter the show for free but must be included when booking to receive a ticket. Anyone under the age of 16 must be accompanied by an adult. 

Q: Can I bring my dog?
A: There is a strict no dog policy at the NEC with the exception of police and assistance dogs.

Q: Will there be interpreters for the deaf and hard of hearing?
A: Interpreter services will be confirmed nearer the show but we usually provide an interpreter at the Live Stage on Saturday.

Q: Is there a charge to look around Silverstone Auctions?
A: Yes. In addition to your show entry ticket, you will need to purchase an auction catalogue to enter the auction. The cost of a catalogue is £10 and admits 2 people. Find out more about the auction on the Show Highlights page.

Tickets & Booking Queries

Q: When will tickets be on sale?
A: Tickets are available to purchase online from around four months prior to the show. Full details can be found on the Ticket Information page.

Q: How much are tickets?
A: There are a range of ticket options available. Full details can be found on the Ticket Information page.
To save time and money we would recommend booking your tickets in advance.

Q: Can I buy tickets over the phone? 
A: The ticket hotline is currently unavailable due to the office safety measures in place at our ticket sellers. Tickets can be brought online. Full details can be found on the Ticket Information page.

Q. I'm having issues with my booking. Who should I contact?
A. For any questions regarding your ticket purchase, either during booking or afterwards please contact See Tickets, our ticketing agent. They can be contacted using their Customer Service Portal. Full details can be found on the Ticket Information page.

Q: Can I buy tickets on the door at the show?
A: Yes, tickets are available to be purchased on the door, however, to save you time and money buying in advance is more convenient and offers better prices. Full details can be found on the Ticket Information page.

Q: I have brought a E-ticket, can I just show my ticket on my phone?
A: We would prefer you to print your ticket before you arrive. However, if you don't have the facility available to you to do this, we can scan your ticket directly from your phone. 

Q: As you are selling tickets by time slot does that mean I am limited to a certain amount of time at the show?
A: No. When buying your ticket/s you will need to select your entrance time slot. This half hour window is the time you need to present yourself at the selected entrance hall outlined on your ticket. You are welcome to stay for the remained of the day at the show.

Q: Does the entrance I choose limit me to see that hall only?
A: No. The time and entrance printed on your ticket is there to define when and where you enter the show in order to manage the flow of visitors and get everyone into the halls in a managed way. Once you are in the halls you are free to navigate the entire show, following the route/s indicated.

Q: Can I book a ticket for my carer?
A: Yes, if you have a disability that restricts your ability to attend the show on your own, to the extent where a helper is needed, then a carer is admitted free of charge. Full details on arranging their ticket can be found on the Ticket Information page.

Accessibility

Q: Can I book a ticket for my carer?
A: Yes, if you have a disability that restricts your ability to attend the show on your own, to the extent where a helper is needed, then a carer is admitted free of charge. Full details on arranging their ticket can be found on the Ticket Information page.

Q: Where are the wheelchair accessible toilets located?
A: Male and female wheelchair accessible toilets are provided throughout the venue.

Q: How can I get assistance during by visit?
A: If you have any queries or need assistance during your visit, please contact any member of the NEC staff who will be happy to help.

Q: What parking facilities are available?
A: Disabled parking bays for blue badge holders are available in the venue car parks. These are allocated upon arrival by NEC traffic staff. Disabled parking is charged at the standard rate (£12 in advance/£16 on the day). Visit the Plan your visit page for more information.

Q: Can I rent a wheelchair for use at the NEC?
A: A limited number of manual wheelchairs are available to hire free of charge to registered disabled visitors and for £5.00 per day for all other visitors. These are offered on a first come first served basis. Electric scooters can be hired for £15.00 per day. We advise visitors to pre-book; call 0121 780 4141 (Option 2, then Option 7), or email InfoEmailAccount@necgroup.co.uk. Lines are open 09.00-16.00 Monday-Sunday.

Q: Will there be interpreters for the deaf and hard of hearing?
A: Interpreter services will be confirmed nearer the show, but we usually provide an interpreter at the Live Stage on Saturday.

Further information on accessibility at the venue can be found on the NEC website.

Travel & Venue

Q: What is the best way to get to the NEC?
A: There are several options available to get to the NEC. Full travel details can be found on the Plan Your Visit page.

Q: How much is parking?
A: Parking at the venue is operated and managed by the NEC (not the show). Visit the NEC website for more information and to pre-booking your space. Parking for the show is available 3 month prior to the event open date. 

  • Pre-booking is available for £12 per car, saving you money when you book online in advance.
  • Paying on-the-day costs £16 per car and you could be subject to queuing.
  • Motorcycle parking is free.
  • Disabled parking bays for blue badge holders are available and are allocated upon arrival by NEC traffic staff. Disabled parking is charged at the standard parking rate.

Q: Is there a cloakroom available?
A: The NEC has cloakroom facilities near the hall entrances to the show. There is a small charge for this service. Please note that in light of COVID safety measures this service may be reduced or restricted at the show this year. We will update this when we have further information.

Q: Where can I eat?
A: There are food outlets all around the halls, offering everything from sandwiches to full 3-course meals. Further details can be found on the Plan Your Visit page.

Q: Can I bring my own food?
A: Yes. You can eat your own food in the public spaces inside the halls or the foyer areas between the halls.

Q: Are there hotels near the NEC?
A: Yes. There are a selection of hotels around the NEC venue and many more across Birmingham. Full details can be found on the Plan Your Visit page.

Safety & Security

Q: What measures are being put in place to run the show inline with government guidelines against COIVD?
A: Clarion Events has collaborated with other event industry leaders to create the All Secure Standard, a document that outlines all the measures required for an event to be able to open its doors. These can be viewed on our Keeping You Safe page (currently being updated).

IMPORTANT NOTICE: NHS TEST AND TRACE

For the health and safety of all entrants, your personal details including name and contact telephone number may be shared with NHS Test and Trace, if required, as part of the UK Government's ongoing COVID-19 response.

This information will only be used by them where necessary to help stop the spread of COVID.

If you have any concerns or do not wish to have your personal details shared, please contact privacy@clarionevents.com.

Important Scam Warning

Exhibitors are being targeted by companies claiming to be, or work with, event organisers. They use existing event branding and may appear genuine.  In the past this has included directories and hotel bookings but companies are now also claiming they can sell visitor data from events. This is not the case.

Visitor Data:
Scammers may try to persuade exhibitors to ‘buy’ attendee lists. Please be assured we never share our data with any third parties and never will. The only way to reach the Classic Motor Show audience is by including a promotion or offer in our Motor Events Offers email or by having a story featured in our show newsletters.

Show Guide:
There are a number of companies that contact exhibitors claiming to be the official show guide provider. They then use a number of fraudulent means to extract payment for entries in these guides. Our show guide production is currently under review but when finalised exhibitors will be contacted from the show email address info@necclassicmotorshow.com to advise them of the suppliers details and how they can include their details. Exhibitor listings will only be collected via the event website Ezone.

AEO Guidance

Our Sponsors & Partners

Lancaster Insurance

Headline Sponsor

Silverstone Auctions logo

Official Partners

Meguires logo

Discovery

Historic Endurance Rallying Organisation logo

PGVM logo